What was the best thing you learned about yourself this past year? And how will you apply that lesson going forward?
The best thing I learned about myself this year is that I don’t take shit from anyone. Seriously, if anyone is even a little rude to me I can throw it back in their face in a heartbeat. When I worked at Starbucks my assistant manager used to love the way I said, “I’m sorry, we don’t serve frappe’s here. Try McDonalds.” And when the customer got angry and asked to see my manager she would simply say, “She’s right. But we do have Frappuccinos if you want one.”
How will I apply that lesson? Keep doing what I’m doing I guess. Ignorant and rude people really should realize that they need to keep their mouths shut sometimes, and I’ll help them, one rude customer at a time.